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How we work

Project risk / cost distribution

We value your emotional comfort and are committed to delivering high quality results and great ROI on your digital, web, software and IT projects. This is why we designed the process in which our Clients are not asked to commit to significant expenditure without first gaining firm understanding of the value they will obtain from the project, and minimising the associated risks.

The first meeting is free, and the subsequent analytical phases have a relatively low cost, without an obligation to commit to more-significant development expenditure.

Below you can learn all the details about our process and its stages, to see what to expect when working with us, and to know what you would be gaining at each individual stage.

phase 0: business analysis

Free consultation

100%
free

Initial meeting

objectives & benefits
  • Initial understanding of your operational model and needs
tools
  • In person or online
  • Skype
  • WebEx
  • Pen & paper
deliverables
  • Improved understanding of your opportunities, risks, and technology solutions available
  • Determination of a potential fit between you and us
costs Free
phase 1: business analysis

Strategic analisys

Guided work with the Customer / workshops

objectives & benefits
  • Fully understand yours business / operational model and needs
tools
  • Mind Manager
  • MS Word
  • MS Excel
  • Post-it notes
  • Guided interviews
  • Product examples
deliverables
  • Comprehensive written report with analysis of opportunities, risks, possible technology (web, digital, software and IT) solutions and recommendations
  • Success metrics and criteria
costs Fixed cost
phase 2

Product & project planning

Functional analysis

objectives & benefits
  • Identify and specify the optimal solution (web, digital, software, IT)
tools
  • Prince 2, PMI, IPMA methodologies (top level project planning
  • Enterprise Architect
  • MS Word
  • MS Excel
  • Mind Manager
deliverables
  • Functional specification
  • UML + MS Word
costs Fixed cost

Project planning

Joint planning of the project

objectives & benefits
  • Transparency and predictability of the system development project process, schedule and cost, as well as the required allocation of the Customer's resources
tools
  • Prince 2, PMI, IPMA methodologies (top level project planning
  • MS Project
deliverables
  • Project Management Plan
  • Scope
  • Schedule
  • Communication plan
  • Risk register
  • Roadmap
  • Confirmed costing for subsequent phases
costs Fixed cost
phase 3

Design

Transparency, inspection and adaptation - through a number of iterative testable stages. Reduced risk and increased business efficiency.

objectives & benefits
  • Designing the digital, web or other software product that meets all the requirements and ensures maximum business efficiency
tools
  • Prince 2, PMI, IPMA methodologies (top level project planning
  • SCRUM / Agile methodology (multiple sprints with frequent reviews)
  • UX Pin (mock ups)
  • Enterprise Architect (UML diagrams)
  • Usability studies
deliverables
  • Graphical design
  • Interactive mock ups
  • UX design
  • Technical specification
  • System architecture
  • Information architecture
  • Navigation structure
  • UML diagrams
  • Database structure
  • Deployment plan
  • Test plan and scenarios
costs Confirmed in Product and project planning
phase 4

Development

Transparency, inspection and adaptation - through a number of iterative testable stages. Reduced risk and increased business efficiency.

objectives & benefits
  • Development of the product
  • Extensive testing and QA throughout the process
tools
  • Prince 2, PMI, IPMA methodologies (top level project planning
  • SCRUM / Agile methodology (multiple sprints with frequent reviews)
  • User Snap integrated with JIRA (feedback tool)
  • Continuous integration
  • Development tools
  • Test driven development
deliverables
  • Working product
  • Source code
  • Database scripts
  • Test cases and test automation scripts
  • CI scripts
  • Documentation
costs Confirmed in Product and project planning
phase 5

Deployment and launch

Support in smooth launch of the product

objectives & benefits
  • Product deployment, final testing and improvements, acceptance and launch of your system
tools
  • Prince 2, PMI, IPMA methodologies (top level project planning
  • SCRUM / Agile methodology (multiple sprints with frequent reviews)
  • User Snap integrated with JIRA (feedback tool)
  • Continuous integration
  • Automated deployment scripts
  • Automated testing
deliverables
  • Market release plan
  • User documentation
  • User Acceptance Tests
  • Training
costs Confirmed in Product and project planning
phase 6

Support & Optimisation

Improvement of the product business efficiency and benefits

objectives & benefits
  • Ongoing support and maintenance
  • Product efficiency testing and optimisation
  • Continued development of roadmap features
  • Continued improvements and new versions
  • (all optional, as needed)
tools
  • Prince 2, PMI, IPMA methodologies (top level project planning
  • SCRUM / Agile methodology (multiple sprints with frequent reviews)
  • User Snap integrated with JIRA (feedback tool)
  • A/B Tests
  • Google Analytics and other tools
  • Efficiency analysis
  • Marketing automation
  • Roadmap development
deliverables
  • Stable and robust system operation
  • System efficiency improvement
  • Evolutionary product improvement
costs Depending on the needs

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